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Magnitech
Privacy Policy

Magnitech respects your privacy. This policy explains what personal information we collect, why we collect it, how we protect it, and the rights you have under South Africa’s Protection of Personal Information Act, 2013 (POPIA).

Who we are

Magnitech (Pty) Ltd
21 Raebor Road, Benrose, Johannesburg, 2094, South Africa
Phone: +27 11 618 2720 • Email: sales@magnitech.co.za

What we collect

We only collect what we need to deliver services and improve your experience.
 

  • Contact details: name, company, email, phone.

  • Business details: role, project requirements, delivery info.

  • Communications: emails, form messages, support history.

  • Website usage: pages viewed, device/browser info, general location (from your IP), and cookies/analytics events.

  • Files you upload: drawings, photos or specs for quotes/designs.


We do not intentionally collect special categories of personal information. Please avoid sending sensitive information unless we request it for a specific legal/compliance reason.

How We Use Your Information

We use your information to:

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  1. Process your orders and deliver products.

  2. Respond to your inquiries and provide customer support.

  3. Improve our website and services.

  4. Send promotional emails about new products, special offers, or updates (you can opt out at any time).

  5. Comply with legal and regulatory requirements.

Cookies

Our website uses cookies to enhance your browsing experience. Cookies are small files stored on your device to:

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  • Remember your preferences.

  • Analyse website traffic and usage.

  • Tailor marketing efforts.

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You can disable cookies in your browser settings, but this may affect your experience on our site.

Data Sharing

We do not sell, rent, or trade your personal information. However, we may share your information with:

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  • Service Providers: To process payments, deliver products, or analyze website usage.

  • Legal Authorities: When required by law or to protect our rights and interests.

Third-Party Links

Our website may include links to third-party sites. Magnitech (Pty) Ltd is not responsible for the privacy practices of these sites. We encourage you to review their privacy policies.

Data Security

We implement industry-standard security measures to protect your information against unauthorized access, loss, or misuse. However, no method of online transmission or storage is 100% secure, so we encourage caution when sharing sensitive information.

Your Rights

You have the right to:

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  1. Access, update, or delete your personal information.

  2. Opt out of marketing communications.

  3. Request a copy of your data.

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To exercise your rights, contact us at sales@magnitech.co.za.

Children’s Privacy

Our website and services are not intended for individuals under the age of 18. We do not knowingly collect information from minors.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be reflected on this page, with the effective date at the bottom. Please review it regularly to stay informed about how we protect your information.

Contact Us

If you have any questions or concerns about this Privacy Policy or how your information is handled, contact us at:

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Magnitech (Pty) Ltd
Email: sales@magnitech.co.za
Phone: +27 11 618 2720
Address: 21 Raebor Road, Benrose, Johannesburg, 2094, South Africa

Effective date: 05 November 2025

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